Why is SIGA such a mess?

The bus company has extended the Giro pass for another month, I think this has been happening since February,  correct me if I’m wrong.

This company SIGA is a total mess, messed up routes, messed up timetables, not enough buses where needed, the government should be responsible for all this carnage .

The buses will need to be replaced again by the time they sort all this crap out .