All stranded easyjet passengers

Tobi Hughes·
News Blog

Please follow this link and fill in the form now, the dead line is 10am, but I have only just seen this posted on Facebook an hour ago. I’m sure they will keep it open longer but fill in as soon as you see this.

https://forms.office.com/FormsPro/Pages/ResponsePage.aspx?id=HTktEyJKKUW3ooMz7oh0EA7MP4O-QVVLjzf5PX71-FZURVFKMUlBSjdQR09XWkRITEVGWVdXWUg2QS4u

 

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Tobi Hughes

33 Responses

  1. Hi Tobi, thanks so much for this and your blog has been keeping us well informed.
    Our flight was due today and has been cancelled. We haven’t been able to find another flight out with easyjet so have booked into the next available and affordable flight to UK next week! We have to pay airbnb fees of course.
    Plus, our car hire insisted we bring the car back due to the government rules. We are staying far away, above calheta so currently on the bus making a long journey back from the car rental at the airport to our airbnb where we will be isolated for a week!

  3. HI Tobi yes sorry I realised that but Why are they asking for the information? Is it to arrange rescue flights? Is it just data collection to see how many stranded tourists are on the island?

  4. We are one of the stranded so keen to know what’s happening. We have booked flights with tap for tomorrow via Lisbon but am concerned as tap cancelled their gatwick and Heathrow flight today.

  5. As there is no logical reason for cancelling today’s flight other than commercial I have been trying to get get an answer from the CEO of Easy Jet (johan.lundgten.easyjet.com). No response so have blasted emails off to Foreign Office, Prime Ministers Office, the BBC and 3 newspapers asking for help. If anyone else wants to put pressure on Mr Lundgren I would suggest being polite but firm.

    I will post replies

    1. @Brian. What is the correct email address please. I tried it and also replaced the dot before easyjet with an @ but it failed to deliver.
      Thanks

  6. The email was circulated by the government, just before midnight last night. which is why so many of us circulated it this morning as we missed it! The body of the email as follows: Exmos. Gentlemen,

     

    In order for Easyjet to schedule a possible, extraordinary flight, to safeguard the cancellations of that company, we request the disclosure of this email to your customers, guests, partners, or other passengers of your knowledge, calling for urgent completion the form on https://bit.ly/2Qp5q8Z for trips that have been canceled in the next few days.

     

    Where, it must be completed, by 10 am tomorrow 18th March, for all passengers: passes

    – First and last name

    – Reservation Code

    – Contacts

  7. Good man. We have contacted our MP who contacted FCO but their advice was to get in touch with our insurance company (who have not responded to our email of yesterday). The MP also gave us the FCO helpline number 0207 008 1500 so you could try blasting that too! Jan and Gordon Robertson

  8. No idea who of the people I contacted sorted this out but there is a flight to Bristol tomorrow same times so get checked in

  9. We flew in from Bristol with Easyjet on 13th March. The only contact from Easyjet was at 17.40h on Monday to
    tell us our return flight is cancelled. We cannot get through to them or the Consulate. We have filled in the form and
    submitted before 10 am but don’t know what else to do. How will anyone know if rescue flights are being arranged,
    and if we try to book other flights via Portugal what guarantee is there that we will get home?

  10. Same here, managed to rebook onto a flight to London on Friday. Flights are available under ‘manage your booking’ for people stranded here by Easyjet.

  11. According to our search 5 minutes ago the Easyjet flights tomorrow are shown as cancelled. As a result of emailing Johan Lundgren we have just had a call from Easyjet Customer services to say the situation is unchanged, they are”operating under government restrictions” (which don’t seem to apply to British Airways incidentally), and there are no current plans for rescue flights. Keep banging away! Jan and Gordon Robertson

  12. The only flight easyjet have let us change ours to get back to bristol is for the 2nd april
    we’ve booked a british airways flight to london for next week – fingers crossed that goes ahead
    we tried calling easyjet, consulate, insurance etc but haven’t got through to anyone so giving up for now
    hope this form helps somehow!

  13. We are checked in on flight 9246 leaving at 11.25 tomorrow and its showing on my itinerary but nowhere else I have telephoned the BBC newsroom to get someone to ring me

  14. Hi Jeremy,
    You must have had a really good reason to come here on 13th in the middle of a possible lockdown?

    Liz

    1. The lockdown (or at least mandatory 24 day quarantine) did not begin until March 15th, there were no warnings or restrictions whatsoever about traveling to Madeira.

  16. Just got through to a journalist at the mirror who is getting in touch with easyJet but told me that it seems to be the story across the world that every country is looking after its citizens except the UK.

  17. Due to have left the island on Fri with EasyJet. Loveholidays texted us to say they would contact us within 48 hours of our original flight. They messaged last night to say flights suspended and we should contact EasyJet – but EasyJet site says contact tour operator!!! So round and round in circles! Our hotel booking ends Friday! Really annoyed with Loveholidays as we trusted them to help us but if we’d known before last night they couldn’t,we could have got an earlier flight ourselves as we know there were some available. Now have BAflight to Gatwick on Monday and just hoping British and Madeiran airports stay open to allow these flights and BA don’t suddenly pull the plug too. Luckily hotel has extended our stay too. Haven’t seen any thing about EasyJet rescue flights. Would have thought they would email customers if this was the case. Good luck everyone x

  19. Flight U29246 is now showing as departing from Funchal to Bristol in the morning!!!!!!!

    I have asked the reporter if he can check

  20. From the reporter ” Easy Jet say they are trying to organise repatriation flights – but nothing in place yet” He is getting back to me in the morning.

    I also rang the airport they are getting details of people who need repatriation, over 40 trying to get back to Bristol. Everyone who needs repatriation should telephone 00351 291 520 922. You might have expected Easy Jet to have told us or perhaps not

    1. Who’s number is that Brian? Does it just pertain to flights to Bristol (or the UK in general) or anywhere EasyJet flies from Madeira? Thanks for the info.

  21. As Victor Meldrew would say,……………………………..
    Flights are departing to Bristol tomorrow and Friday and I have confirmed this with the airport and flights are showing on departure board. Check-in on line departs 11.25 tomorrow and 13.15 Friday. A number of other rescue flights are also showing up

  22. Hello, we rang the number shown and are on the flight tomorrow, we were asked to inform anyone that it is the LAST out. so ring before the seats are gone. Thank you for the information

    1. @Sandy which destination , please? We rebooted to Bristol on Friday but we’d rather go to gatwick but the app won’t let me change it again

  23. Looked at the flights to Bristol tomorrow and Friday on easyjet website but they not showing. But they are showng on departure board at
    airport.

  24. HI Tobi
    We are home!! We would just like to send our sincere thanks to you for the information supplied on your blog and to
    all the contributor’s comments. This was the only way we found out any of the necessary information to enable us
    to get home. We hope everyone else manages to get back safe and well, and send our best wishes to the people of Madeira

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